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  • Home
    • Home
    • Introduction
      • SUM overview
      • Scaling SUM updates in your environment
      • Status icon descriptions
    • Downloading SUM
      • Files included in the SUM download
      • Downloading SUM from the Hewlett Packard Enterprise website
      • Downloading SUM from the SDR website
      • Downloading an SPP Custom Download
      • Migrating node information to the current SUM version
      • SUM and SPP boot environments
    • SUM modes
      • SUM modes
      • Deployment modes
      • Deployment scenarios
      • Deploying firmware for ProLiant servers using the SPP
      • Deploying HPE Synergy with SUM
    • Log files and changing directory locations
      • Collecting log files in SUM online mode
      • Collecting log files in SUM offline mode
      • GatherLogs
      • SUM log file locations
      • SUM log locations
      • Using the sum.ini file
    • Launching SUM
      • About web browser security certificate
      • Adding the SUM certificate to Firefox
      • Adding the SUM certificate
      • Adding the SUM certificate to IE
      • Launching SUM
      • Launching SUM in GUI mode from an ISO
      • Launching SUM from the RPM
      • Using a different version of SUM with an SPP ISO
      • Disabling BitLocker to permit firmware updates (Windows only)
      • Linux root credentials for remote nodes
      • Logging into SUM
    • Closing SUM
      • Logging out of the SUM GUI
      • Clearing the SUM cache
    • Using the SUM GUI
      • Updating a node with SUM overview
      • SUM Home screen
      • SUM Activity screen
      • SUM Localhost Guided Update
      • SUM Baseline Library screen
      • SUM Nodes screen
      • Node Groups screen
    • Network information
      • Using SUM with IPv6 networks
      • SUM network ports used
      • Port address in the ini file
    • Baseline troubleshooting
      • SUM dependency issues
      • SUM displays multiple versions of the same component
      • A component is listed as disabled
      • SUM stops responding
      • Custom baseline screen does not display node types
      • SUM does not save baselines after a Remote Desktop session
      • SUM does not validate HTTP baselines
      • SUM screens display outdated information
      • SUM refreshes the browser when adding a baseline
      • SUM cannot select a component for deployment
    • Node troubleshooting
      • SUM offline deploy fails to start on all selected servers
      • SUM has an issue with sudo user
      • The SUM Deploy button is not shown
      • SUM node inventory fails
      • SUM does not detect a node
      • Linux hosts do not add Windows nodes
      • SUM cannot connect to a node
      • NIC firmware does not activate
      • No component version information displayed
      • Command open_firewall does not work
      • Firewall error on a remote node error
      • Determining which HPCISSS2 and HPCISSS3 drivers to install
      • SUM skips Broadcom ports
      • SUM reports OA update incorrectly
      • SUM does not deploy to Windows cluster nodes
    • VMware troubleshooting
      • RPM updates do not deploy to VMware nodes
      • Custom baselines include RPM components for VMware nodes
    • Reports troubleshooting
      • SUM does not generate reports
    • SUM engine troubleshooting
      • SUM unexpectedly logs off users
      • SUM displays zero free space on a drive
      • Text is not translated
      • Error message “Multiple connections to a server or shared resource by the same user...”
      • SUM reports port errors
    • Websites and support
      • Websites
      • Support and other resources
    Copyright © 2009 to 2017 Hewlett Packard Enterprise Development LP